Privacy Policy

Last Updated: 8^th January 2025

1. Introduction

Welcome to Sleep Well with Hannah Ltd (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1 Personal Data

We collect information that you provide directly to us, including:

• Course enrolment and progress data
• Consultation booking details and preferences
• Sleep-related health information you choose to share
• Communication preferences for course updates
• Name and contact information
• Email address
• Account credentials
• Payment information (if applicable)
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and interaction data
• Time and date of visits
• Referring website addresses

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities. These technologies help us:

• Remember your preferences
• Understand how you use our website
• Improve your user experience
• Provide personalized content and advertisements
• Analyse website performance

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

3. How We Use Your Information

We use the collected information for various purposes, including:

• Delivering our online courses and educational content
• Managing your course enrolment and progress
• Scheduling and maintaining records of 1-1 consultations
• Providing access to course materials and resources
• Providing and maintaining our services
• Processing your transactions
• Sending administrative information
• Responding to your inquiries
• Improving our website and user experience
• Analysing usage patterns and trends
• Detecting and preventing fraud
• Complying with legal obligations

4. Information sharing and disclosure

We may share your information with:

• Service providers and business partners who assist in operating our website
• Law enforcement or government authorities when required by law
• Other parties in connection with a business transaction
• Third-party analytics providers

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent
• Request data portability

You can do this in the ‘Contact us’ section 8.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date.

8. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us.

9. International Data Transfers

If we transfer your information to other countries, we will ensure appropriate safeguards are in place to protect your data.

10. Legal Basis for Processing

We process your personal data based on:

• Your consent
• Contract fulfilment
• Legal obligations
• Legitimate business interest

11. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention